Shipping & Delivery
All our prices are in euros, all taxes and customs duties included. Apart from the shipping costs detailed at checkout, no additional cost will be requested from point of sale to delivery.
DELIVERY TO THE FOLLOWING COUNTRIES ONLY:
Austria, Belgium, Denmark, Finland, Italy, Luxembourg, Netherlands, Portugal, Spain, Slovenia, Slovakia.
Due to local government requirements further information is needed for shipments destined for Spain.
DPD our nominated carrier will require a customers’ DNI from their Spanish National Identity Card. This can be provided at checkout or a request for this will be e-mailed by DPD to the customer before delivery can be made. A response will be required within 1 week for successful delivery of the order before it’s returned to the FootJoy Warehouse.
If you have any questions regarding your order, or our shipping and billing methods, please do not hesitate to contact FootJoy Customer Service on: +44 800 616 198 (UK number - charges may apply) Monday through Friday, 9 a.m. to 5 p.m.
Delivery Methods
Delivery Method | Order Processing | Approximate Delivery Time | Amount incl. |
By carrier | Up to 48 hours. Orders placed after 12 PM EDT will begin processing the next working day. | 3-6 working days | € 9.99 |
By carrier (Orders over 99 € purchase) | Up to 48 hours. Orders placed after 12 PM EDT will begin processing the next working day. | 3-6 working days | € FREE |
MyJoys Delivery | 48h. Orders placed after 4 p.m. EDT will be processed the next business day. | 4-5 weeks | € FREE |
Standard Delivery
48 hours may be required to process your order. Your package will then be delivered to you in or around 3 to 6 working days.
MYJOYS PERSONALIZED SHOES DELIVERY
Important Update:
Our customization through MyJoys is temporarily unavailable as we make some operational upgrades to enhance your experience. We'll be back soon to help you create something truly unique!
Thank you for your patience.
OTHER DELIVERY INFORMATION
At this time, we cannot fulfil online orders which are tax exempt. All the prices on the site FootJoy.eu are expressed in euros all taxes included (TTC).
IMPORTANT: Whilst we endeavour to deliver your order within the target dates, delivery dates are approximate and no delivery date is guaranteed.
Still Need Help?
Our Customer Service Team is here to help you.