FootJoy Warranties Information SEA
FootJoy stands behind the quality of materials and workmanship of all of its FootJoy branded products. We will fully support our warranties and administer them fairly and equitably.
Shoe Specific Provisions
1. Full 90-Day Quality Warranty
All FootJoy golf shoes are warranted to be free of defects in materials and workmanship for 90 days from the date of original purchase. Shoes found to be defective will be repaired or replaced with the same style or an equivalent FootJoy shoe at FootJoy's sole discretion.
2. Limited Waterproof Warranty
FootJoy warrants that certain FootJoy golf shoes purchased in the following South East Asia and South Asia countries (Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, India, Pakistan, Myanmar) will be waterproof in normal use for one year (depending on the actual style purchased) from the date of original purchase, provided that the shoes have suffered no cuts, abrasions, or other damage and have not been subjected to alteration, misuse, abuse or other mistreatment.
In the event of a claim under this warranty, please return the shoes to the place of purchase together with the warranty card or provide warranty ID, TO SUPPORT YOUR CLAIM. In the event that the date of purchase is unavailable, this warranty shall begin on the product’s manufacture date.
Please note that when replacement shoes are provided, only the remaining portion of the warranty period from your original purchase date will be transferred to the replacements.
BOA CLOSURE SYSTEM GUARANTEE INFORMATION
Boa Technologies Inc. is NOT a FootJoy company. Boa provides replacement parts for the Boa Closure System reel and lace for the life of the FootJoy product in which it is integrated:
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BOA®DIALED IN FOR LIFE™WARRANTY
The Boa Dial, internal spool, lace, and non-sewn parts of the Boa Closure System are warranted to the original owner for the lifetime of the product on which the Boa Closure System has been installed. If the Boa®Closure System products covered by this warranty fail, Boa Technology or the brand partner (manufacturer) will provide replacement parts without charge.
Only original, unaltered, and unmodified materials and workmanship are covered by this policy. This warranty includes manufacturing defects in materials and workmanship, as well as standard wear-and-tear from normal use. This warranty covers damage caused by accident, normal wear and tear, or the natural breakdown of colors and materials over extended time and use.
This warranty does not cover Boa®parts that are sewn or installed permanently into the brand partner product, and does not cover lost or stolen items, improper care or cleaning, non-standard use, or negligence. Please note that all other components of our FootJoy shoes are covered by our standard warranties, as set forth above.
Should the Boa Closure System need repair, please click Contact Us.
WHAT FOOTJOY WARRANTIES DO NOT COVER
Even though the applicable warranty period may not have expired, certain conditions may invalidate FootJoy warranty coverage. By way of example, but not all inclusive, FootJoy will not issue replacement product or credit for returned shoes that have experienced:
• Excessive wear,
• Any type of abuse or mistreatment,
• Excessive damage/scuffing to upper caused by toe drag,
• Damage to uppers caused by spiking,
• Cracking of upper leather caused by lack of proper maintenance,
• Damaged spike receptacles by using non-FootJoy replacement spikes.
How to Submit a Warranty Claim
To submit your warranty claim, please fill out our online Warranty Submission Form.
Warranty claims presented without proof of purchase will be honored at FootJoy's sole discretion.
If you have any questions, please contact our Consumer/Warranty line at Malaysia : 603-5612-1666, Singapore : 65-6788-9560, Thailand : 66-2751-4082-5 or email us via our Contact Us Form.
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